Shipping policy

At Midnight Departure, all items are made to order to ensure quality and uniqueness.

Processing Time

Orders are typically processed within 2–5 business days before shipping.

Shipping Time (United States)

Once shipped, orders usually arrive within 3–7 business days depending on your location.

Total Delivery Time

Please allow approximately 5–12 business days from order to delivery.

Shipping Rates

Shipping costs are calculated at checkout based on your location.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow its journey.

Delays

Please note that delays may occur due to high demand, holidays, or carrier issues. We appreciate your patience.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Thank you for supporting Midnight Departure.

Item added to your cart

Shipping policy

FAQ

How long does shipping take?

Each piece is made to order to ensure quality and intention. Please allow additional processing time during high-volume periods. Once shipped, you’ll receive tracking details via email.

What if my item arrives damaged or flawed?

We stand by the quality of every piece. If your item arrives damaged or with a noticeable defect, please contact us within 48 hours of delivery and we’ll make it right.

Do you offer returns or exchanges?

Because each item is made to order, all sales are final. However, if there is an issue with your order, please reach out — we’re here to help.

How can I track my order?

What payment methods do you accept?